End-User License Agreement and Terms of Use

Effective November 5, 2026

Sky Bake is the order, production and invoicing system operated by Earth Sky Time Farm (“we”, “us”, “the bakery”). It is used by our staff to run the bakery and by our wholesale customers to place orders and view their invoices. This agreement (the “Agreement”) sets out the terms on which you may use Sky Bake, including its website, the customer ordering portal, and the connection to QuickBooks Online (together, the “Service”). By signing in to or using the Service you agree to this Agreement. If you do not agree, do not use the Service.

1. Who may use the Service

The Service is available only to (a) people we have authorized to work with the bakery's records (“Staff”) and (b) our wholesale customers and the people they ask us to give a portal login (“Customers”). You must be at least 18 years old and using the Service for business purposes.

2. Accounts

Each login is for one person. Keep your password private and do not share your account. You are responsible for what is done under your login. Tell us straight away if you think someone else has used your account. We may suspend or close an account to protect the Service or our customers' information, or when the person no longer works with the bakery.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service while this Agreement is in effect: for Staff, to carry out the bakery's business; for Customers, to order from the bakery and manage your account with us. You may not:

• access, or try to access, another customer's information or any part of the Service you have not been given access to;
• copy, modify, resell, sublicense or make the Service available to anyone else;
• reverse engineer the Service, or probe, scan or test its security without our written permission;
• interfere with or overload the Service, or use automated tools to scrape or bulk-download from it;
• use the Service for anything unlawful, or to upload anything harmful (such as malware).

The Service and its software remain ours. Everything not expressly granted to you is reserved.

4. Orders, prices and delivery (Customers)

Orders and standing orders placed or changed in the portal are requests to the bakery. They are subject to our order cutoff times, your route's delivery days, and product availability, as shown in the portal. Prices, payment terms and returns are those agreed for your account. Where we have a separate wholesale agreement with you, that agreement governs the sale of goods, and this Agreement governs only your use of the Service.

5. Invoices and balances

Invoices, credit notes and balances in the portal are provided for your convenience. Our accounting records are kept in QuickBooks Online, and balances shown in Sky Bake are copied from there and may be a short time behind. If anything looks wrong, contact us before paying.

6. QuickBooks Online connection

Authorized Staff may connect the bakery's QuickBooks Online company to the Service. By connecting, you confirm you are authorized to do so for that company, and you allow the Service to read and write the QuickBooks data described in our Privacy Policy (for example, to create invoices and customers and to read invoice balances). You can disconnect at any time in Sky Bake (Setup → QuickBooks → Disconnect) or from within QuickBooks. Your use of QuickBooks is governed by Intuit's own terms. Sky Bake is not affiliated with, endorsed by or sponsored by Intuit Inc.; QuickBooks is a trademark of Intuit Inc. Staff remain responsible for reviewing what is sent to QuickBooks and for the bakery's accounting and tax decisions.

7. Your information

Information you enter remains yours (or, for Customers, is shared between you and us as part of our business relationship). You give us permission to store and process it to provide the Service, as described in our Privacy Policy. You are responsible for making sure what you enter is accurate and that you have the right to give it to us.

8. Availability and changes

We aim to keep the Service running, but it may sometimes be unavailable, for example during maintenance or because of problems with our hosting providers or QuickBooks. We may change, add or remove features at any time. If the Service is unavailable, you can still place orders by contacting us directly.

9. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of, or inability to use, the Service. Our total liability for any claim relating to the Service is limited to US$100. Nothing in this Agreement limits liability that cannot be limited by law, or changes our obligations under any separate agreement for the sale of goods.

11. Ending this Agreement

You may stop using the Service at any time. We may suspend or end your access if you break this Agreement, when our business relationship ends, or if we stop offering the Service. Sections 3 (ownership), 7, 9, 10 and 12 continue after this Agreement ends.

12. Governing law

This Agreement is governed by the laws of the State of Vermont, USA, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Vermont, and you and we consent to their jurisdiction.

13. Changes to this Agreement

We may update this Agreement from time to time. We will change the effective date above, and for significant changes we will let users know in the Service or by email. Continuing to use the Service after a change means you accept the updated Agreement.

14. Contact

Questions about this Agreement: